COVID-19 Updates for Our Library

With DuPage County presently in Phase 4 of the Restore Illinois Plan, the Library is currently open to the public with modified services and capacity.

Library Hours

  • Monday – Thursday | 9:00 a.m. to 9:00 p.m.
  • Friday | 9:00 a.m. to 5:00 p.m.
  • Saturday | 9:00 a.m. to 5:00 p.m.
  • Sunday | 1:00 p.m. to 5:00 p.m.

The Bensenville Community Public Library is currently open, however we recommend the use of our contact-free services, such as curbside pickup and our online services, whenever possible.

What you can expect upon your next visit to the Library:

  • Adequate face coverings are required to enter the Library. Patrons under the age of two will be exempt from wearing a mask. If you do not have a protective face covering, please let our staff know at the Circulation Desk and a mask will be made available for 50 cents. Face masks/coverings must be worn properly over the nose, mouth, and chin.
  • Patrons will be asked to limit their visit to a maximum of two hours each day. (Current daily limit is 1 hour.)
  • Social distancing floor decals are placed to remind patrons and staff to maintain the six-foot social distancing guidelines.
  • Sneeze guards are in place at service desks.
  • Staff will be moving throughout the building to clean surfaces, doorknobs, keyboards, etc.
  • Beginning Monday, May 3, we will resume charging for faxes ($1 per page) and copies (10¢ for black and white). When printing, the first 10 prints will be free. After the first 10 free prints, prints will cost $.25 for color and $.10 for black and white.
  • Public meeting room reservations and study room spaces are unavailable during this time.
  • All in-person structured in-house programming continues to be paused. Please view our current Program Guide for a variety of online programming opportunities provided free of charge.
  • Furniture has been rearranged and seating made limited to accommodate social distancing.
  • Curbside pickup is still available for patrons.
  • There is very limited computer availability.
  • All items returned to the Library are placed into quarantine for 24 hours. All items will remain checked out on patron accounts while they are in quarantine. There will be no late fees charged during this time, but patrons are encouraged to return their materials in a timely manner to help facilitate circulation. Laptops and hotspots will still be subject to late fees.
  • Beginning Monday, May 3, 2-week checkout periods resume.
  • Newspapers are available to browse.
  • Toys and other manipulatives will not be available in Youth Services.

The following services and features will be implemented during Phase 5 – Illinois Restored per the Restore Illinois Plan:

  • Resume in-house programming
  • Allow groups to book and use library meeting rooms
  • Study rooms are available for individual use
  • All furniture and seating is restored
Please note that these plans may change based on the Illinois Department of Public Health and DuPage County Health Department’s recommendations, as well as the wellness of library staff.

Frequently Asked Questions

With DuPage County presently in Phase 4 of the Restore Illinois plan, the Library is currently open to the public with modified services and capacity. Read more about our current services above.

Curbside pickup is available. Please visit benlib.org/curbside for more information about this service.

All in-person Library programming events are cancelled until further notice. We are proud to offer an increase in digital programming and events for all ages. Our digital programs will be hosted on a variety of free platforms such as Zoom, Facebook, Instagram, and Vimeo. Live interactive programming will be held via Zoom and will require registration via our online calendar or by phone. Browse all of our new offerings at: benlib.org/program-guide.

Yes! Our outdoor, curbside book drop is open. You may also return materials in our indoor bookdrop located at the Circulation Desk.

There will be no late fees charged during this time, but patrons are encouraged to return their materials in a timely manner to help facilitate circulation. Laptops and hotspots will still be subject to late fees.

At this time, delivery between libraries has resumed. However, your items may be delayed due to quarantining of materials. Please note that some holds may take longer than usual.

If you have any further questions about your holds or any of our circulation policies during this time, please contact the Circulation Desk at (630) 766-4642.

Curbside pickup is a safe, contactless way to continue to enjoy library materials at home.

  • Check out books, audiobooks, magazines, DVDs, Blu-rays, CDs, board games, binge boxes, a selection of youth book bundles and kits, Chromebooks, and WiFi hotspots!
  • Printing, scanning, copying, and faxing services are also available for curbside pickup. Please call the Adult Services Desk at (630) 766-4642 for more information.

Curbside pickup is easy to use! Simply visit our website, benlib.org, and log into your account. Type in your search and request your hold — it’s that simple! You may also call the Library to request materials.

Material requests are pulled by staff throughout the day, checked out on your account, and bagged for pickup. If your item is available, you should receive notice within 24-48 hours.

For more information on our curbside pickup service, visit benlib.org/curbside or call (630) 766-4642.

Beginning Monday, May 3, all items have been quarantined for 24 hours prior to being checked out to you. Please do not use liquid disinfectant on library materials.

No. At this time, we are not accepting material donations. Please hold materials until an announcement is made that we are accepting donations. Thank you for your patience and understanding!

We have a wealth of digital resources available for free 24/7 with a Library card. Visit benlib.org/download to learn more.

Looking for online databases? Visit: benlib.org/research

Ancestry: Library Edition home access has also been extended to December 31, 2020.

Need a library card? You can now register for an online-only library card that will grant you access to our eBooks, eAudiobooks, streaming services, and more. Click here to sign up now, or read more here. Online cards expire after 90 days if not converted to a full-use card. Call the Circulation Desk at (630) 766-4642 for more information.

Yes! You can now register for an online-only library card! This digital library card will grant you access to our eBooks, eAudiobooks, streaming services, and more. Click here to sign up now, or read more here. Online cards expire after 90 days if not converted to a full-use card. Call the Circulation Desk at (630) 766-4642 for more information.

To access all Library service updates regarding COVID-19, please visit benlib.org/covid-19. We also frequently post library updates on social media and through our eNewsletter, so be sure to follow us on Facebook, Instagram, and Twitter and subscribe to our eNews.

Still have questions? Call us at (630) 766-4642, fill out our Contact Us form, or email us at reference@benlib.org.

We encourage you to do your part to help prevent the spread of COVID-19. Please follow these preventive steps, as recommended by the CDC to stop the spread of illness:

  • Clean your hands often, either with soap and water for 20 seconds or a hand sanitizer that contains at least 60% alcohol.
  • Avoid close contact with people who are sick.
  • Put distance between yourself and other people (at least 6 feet).
  • Cover your mouth and nose with a mask when around others.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces daily.
  • CDC recommends that people wear masks in public settings and when around people outside of their household, especially when other social distancing measures are difficult to maintain.
  • Masks may help prevent people who have COVID-19 from spreading the virus to others.

Finally, please use trusted, reliable, authoritative sources as you seek out news and information about COVID-19, such as the Illinois Department of Public Health, and the DuPage County Health Department.

We continue to monitor this situation and plan to share updates as any new information becomes available. We remain in close communication with local taxing bodies to determine the best course of action as we navigate the COVID-19 pandemic.

If you have any questions, please contact Library Director David Sieffert at (630) 766-4642 or at dsieffert@benlib.org

Bookmark the permalink.

Comments are closed.